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Terms of Service

Last updated: February 20, 2024

1. Agreement to Terms

By accessing or using the services provided by GCS Facilities Management ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access or use our services.

2. Services

We provide various cleaning and maintenance services as described on our website. All services are subject to:

  • Availability in your area
  • Acceptance of your booking request
  • Payment of applicable fees
  • Access to the property or premises

3. Booking and Cancellation

When booking our services:

  • All bookings are subject to confirmation
  • We require 24 hours notice for cancellations
  • Late cancellations may incur a fee

We reserve the right to cancel or reschedule services due to circumstances beyond our control.

4. Payment Terms

Payment terms include:

  • Prices are as quoted at time of booking
  • Payment is required upon completion of service
  • We accept major credit cards and bank transfers
  • Late payments may incur additional charges

5. Our Responsibilities

We commit to:

  • Provide services with reasonable care and skill
  • Use appropriate equipment and materials
  • Comply with relevant health and safety regulations
  • Carry appropriate insurance coverage

6. Customer Responsibilities

Customers must:

  • Provide accurate information when booking
  • Ensure safe access to premises
  • Inform us of any potential hazards
  • Secure valuable items before service

7. Liability

While we maintain comprehensive insurance, we are not liable for:

  • Pre-existing damage or wear
  • Issues caused by customer negligence
  • Indirect or consequential losses

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

9. Contact Information

For questions about these Terms of Service, please contact us at:

Email: Giovanni@gcsfacilitiesmanagement.com

Phone: +44 7455 396422